Policies

POLICIES:

DEPOSIT & CONTRACT: You will receive an emailed rental contract with property specific information and an outline of the rental policies on the day that we receive your deposit check. We do not send out a contract before payment is received. This contract must be signed and a copy returned to our office promptly and you should retain a copy for your records.

CHECK IN: On the day of your arrival please come to the office to pay the security deposit, pick up the keys & directions. Check in time is 3PM. If your arrival to the island is after 5pm please inform the office so that we may arrange for someone to be in the office after hours to meet you.

CHECK OUT: On the day of your departure please leave the house unlocked & leave the keys in a visible location in the kitchen. Check out time is 10AM sharp. Due to the limited turnover time requests for late check outs cannot be granted. Any delayed departure may result in a late checkout charge which will be deducted from the security deposit.

NO SMOKING: Smoking is not allowed in any of the rental properties.

PETS: Pets are not allowed unless specified above under property information under “other.”

OCCUPANCY: The maximum number of persons allowed (as listed on your contract) at a rental property is not to be exceeded; additional occupants will be evicted.

SPECIAL EVENTS: Special events are not permitted at any rental property under any circumstance

CLEANING & TRASH: All properties require a mandatory cleaning and trash removal service, arranged by PRE, no matter the length of your stay.  This is a set fee that is included in the rental fee on a per week basis. Should a property be left in a condition beyond normal wear and tear an up-charge will be deducted from the security deposit. Should any trash removal exceed 100 lbs. an up-charge will be deducted from the security deposit. PRE will arrange mid-stay services for all rentals over one week and notify you of the scheduled time upon your check in.

PHONE: In the event of long distance phone charges being incurred during your stay, there is a $25 charge in addition to the cost of the calls. All charges will be deducted from the security deposit.

SUPPLIES: Rental properties include fully equipped kitchens, basic cleaning supplies and all utilities except phone. Staple goods (i.e. paper goods, laundry detergent, garbage bags etc.) are not included in the rental and PRE advises you to bring these items with you as they can be quite costly on island.

LINENS: Rental properties include pillows, mattress pads and blankets only. The tenant is responsible for supplying their own sheets, bath towels and beach towels or they can be rented on island through Block Island Linen Rental: http://www.blockislandlinenrental.com/

MISCELLANEOUS: We attempt to answer all questions regarding the rental properties as accurately as possible but to ensure satisfaction we encourage tenants to preview properties whenever possible.

DAMAGE: Should there be any unsatisfactory conditions of the house and/or its contents, it must be reported to the office within 24 hours of arriving on the property.

PAYMENT: Please remember we do not accept credit cards.  There is a $25 charge for any returned checks. Rentals of 1 week or less require a deposit for the full amount of the rental plus a $50 non-refundable reservation fee within 2 weeks of making a reservation. The 8% tax is due no later than May 1. All rentals of two weeks or longer require a deposit for 50% of the rental and a $50 non-refundable reservation fee within 2 weeks of making a reservation. The other 50% of the rental cost and the 8% tax is due no later than May 1.

SECURITY DEPOSIT: Security deposits are due upon check-in (cash or check only, our office does not accept credit or debit cards). They are deposited and held for 20 days after your departure. The security deposit is fully refundable pending any damages or additional charges, which may be deducted from the security deposit prior to the balance being returned at the address listed at the top of your contract.

FERRY: We strongly recommend that you call to arrange for a car reservation as soon as you have confirmed a rental house. The Interstate Navigation phone number is 401-783-4613. When you have scheduled a time please inform our office of the time of your arrival.

CANCELLATION POLICY:  All cancellations must be in writing.  There is a $100 charge for all cancellations.  The remainder is refundable, only if, we are able to re-book the entire period cancelled.

SALES LISTING: If the property you are renting is listed for sale, 12 hours notice will be given in the event of a showing request. In the event of a sale all leases will be honored.